Delete your account
This permanently removes your Time-Pop account and everything stored in the cloud. It cannot be undone.
Start from the app
To delete your account, open Time-Pop and go to Settings → Account → Delete account. We will email you a confirmation link, which brings you back here to finish. Requiring confirmation by email means nobody else can delete your account, even with access to your device.
Cannot sign in, or no longer have the app installed? Email support@time-pop.com from your account address and we will action it within 30 days.
What gets deleted
- Your account and sign-in credentials
- All projects, time entries and settings synced to the cloud
- Your registered devices and any saved reports
- Your membership of any organisation or team
- Any organisation you own that has no other members — its billing is cancelled at the same time
What is not deleted
- Data held only on your own device. Time-Pop is local-first, so uninstalling the app removes that copy.
- Records we must keep by law, such as invoices and payment records, which are retained for the statutory period.
- Organisations you own that still have other members. Transfer ownership or delete them first — we will tell you if this applies.
How long it takes
Confirming from the emailed link deletes your account immediately. Backups are rotated within 30 days, after which no copy remains.
Need help, or no longer have access to your email address? Contact support@time-pop.com and we will action your request within 30 days.